Privacy Policy

This Privacy Policy explains how Relentlesh Enterprises (operating as Desi Dimensions) collects, uses, and protects your information when you interact with our website, WhatsApp, or Instagram. This policy is governed by the applicable data protection laws of India.

1. Information We Collect

We collect your name, contact number, email address, shipping address, order details, and any photos or files you share with us for custom printing purposes.

2. Use of Information

Your information is used solely to process orders, communicate order updates, provide customer support, and improve our products and services. Photos or design files shared for custom orders are used only for production of that specific order, unless you give explicit permission for any other use such as portfolio or social media display.

3. Third-Party Disclosure

We do not sell, rent, or trade your personal information to third parties. Your information may be shared with our website platform (Shopify) to process orders and payments, courier and shipping partners to deliver your order, and AI-based design tools only for processing the visual content of your file into a printable design. We do not use third-party advertising, analytics, or marketing tools at this time.

4. Information Protection

We take reasonable precautions to protect your data, including limiting access to order and customer information to authorized personnel only.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us via WhatsApp or email.

6. Cookies

Our website via Shopify may use cookies for basic functionality such as cart and checkout. We do not currently use cookies for tracking or advertising purposes.